Browse 13 insurance company guides for California auto accident and slip, trip and fall claims. Each company name opens its detailed guide with official contacts, reporting routes, policy questions, and injury evidence to organize. AAA’s guide distinguishes Auto Club from CSAA, and Wawanesa is listed with its current U.S. name, W Insurance. This is a selected directory, not a list of every insurer, a market-share ranking, or a recommendation to purchase coverage.
Claims phone numbers and reporting routes
| Company guide | Auto claims phone | Premises injury reporting notes | Official reporting and documents |
|---|---|---|---|
| AAA / Auto Club / CSAA | Auto Club: 800-672-5246; CSAA: 800-922-8228 | Match the actual AAA insurer; request property liability handling. | Official claims page Use the correct insurer’s phone or online route. |
| Allstate | 800-255-7828 | Business owners’ policy: 800-359-1000; residential routing differs. | Official claims page Ask the assigned handler for document delivery. |
| Farmers | 800-435-7764 | Request the applicable business or residential liability team. | Official claims page Official reporting and document-upload tools. |
| GEICO | 800-841-3000 | Property and business coverage may use a partner insurer. | Official claims page Confirm the actual carrier and assigned handler. |
| Liberty Mutual | 800-225-2467 | Small business: 844-325-2467; midsize/large: 800-362-0000. | Official claims page Business liability emails listed below. |
| Mercury | 800-503-3724 | Identify the property/business policy and request liability routing. | Official claims page Claims hotline, digital report, or assigned representative. |
| Nationwide | 800-421-3535 | Business claims center also handles general liability; confirm policy. | Official claims page Ask the assigned handler for verified upload instructions. |
| Progressive | 800-776-4737 | Confirm the actual property or commercial carrier. | Official claims page Use official reporting and assigned handler instructions. |
| State Farm | 800-732-5246 | Liability reporting: 800-732-5246; specify premises bodily injury. | Official claims page Phone, online reporting, app, or assigned claims team. |
| The Hartford | Non-AARP: 800-243-5860; AARP: 877-805-9918 | Business general liability: 800-327-3636. | Official claims page Use the applicable reporting form or claims line. |
| Travelers | 800-252-4633 | Business liability: 800-238-6225; national accounts: 800-832-7839. | Official claims page Business liability worksheet email listed below. |
| USAA | 800-531-8722 | Request the property liability team and confirm the underwriting carrier. | Official claims page Claims Center or verified assigned representative. |
| Wawanesa / W Insurance | 888-929-2252 | Ask for the applicable residential liability handler; verify policy. | Official claims page Phone reporting; current online filing is glass-only. |
Contacts checked October 18, 2026 against the official sources linked in the guides. Reporting routes may change. Match the actual underwriting company and policy type; a personal-auto number is not a universal premises-claims number.
Can I report a claim by email?
The following business liability reporting emails were verified. They serve the specified commercial reporting purposes; they are not universal auto-claim inboxes.
- Liberty Mutual small business general liability: businesslinesclaims@libertymutual.com. Midsize and large business customers: CLclaimreports@libertymutual.com. Official liability reporting instructions.
- Travelers business general liability worksheet: first.report@travelers.com. Use the official worksheet and email instructions.
For other companies, use the verified phone or official reporting page in the guide. After a claim is opened, obtain the assigned handler’s verified email or secure upload instructions. A sales, fraud, media, or billing address should not be assumed to accept a new injury claim. Formal demands, legal service, and policy-specific notices may require different procedures or destinations.
Premises injury claims and policy types
Slip, trip and fall injury claims may involve homeowners, renters, landlord, business liability, medical payments to others or umbrella coverage. The responsible entity and actual underwriting carrier matter. Read our premises injury insurance and reporting guide for company-specific routing and evidence questions. Confirm that the reporting route accepts the particular premises bodily injury claim.
Understand the policy being discussed
- Auto insurance coverage types: liability, collision, comprehensive, UM/UIM and MedPay
- How to read declarations, policy forms and endorsements
- Uninsured and underinsured motorist claims
- Medical payments coverage after a crash
Start with the right company and claim
Read the insurer name on the policy or other driver’s insurance information. Note whether you are reporting to your own carrier or another driver’s carrier. Keep separate claim numbers and contacts if more than one insurer is involved. If you are uncertain who handles a particular loss, ask the carrier to confirm in writing.
Save a reporting confirmation and maintain a dated communication log. Before sending sensitive records, confirm the destination through an official channel. This law firm’s consultation form is for requesting legal help; it is not an insurer claim-reporting portal.
Related accident resources
California car accident representation · Auto Body Shop Directory · Hit-and-run reporting and evidence
Questions about an injury claim?
Weiss Attorneys offers free consultations about California auto accident and slip, trip and fall injuries. Call (213) 583-0977 or request a consultation. Our office is in Sherman Oaks; phone and video consultations are available. Hablamos español. Representation requires the firm’s acceptance and a written agreement.
