After a fall during your Converse visit in California, preserve the exact incident area and the condition involved. Weiss Attorneys helps injured shoppers organize evidence and evaluate their individual claim.
Outlet visits and customization appointments
An outlet purchase and a customization visit generate different records. Preserve the appointment or order details when applicable. If you fell beside a service counter, document where customers were directed to stand and the condition in that space. Keep the exact outlet or mall branch name rather than relying on the nearest store listing.
Evidence specific to this visit
- Save customization confirmations and pickup messages.
- Photograph the counter approach and nearby floor.
- Record any instructions given by staff.
- Identify the shoes worn and any packaging involved.
Connect customization records to the physical visit
When customization or pickup formed part of the visit, save the original booking, order reference, and collection message. Identify the counter and the place staff directed you to stand. The order date, notification date, and actual pickup date often differ. Use the visit date and approximate time for the incident account rather than substituting the date appearing most prominently in the order.
Preserve the approach to the service counter
Document the route from footwear displays to the counter, including a bench or mat involved in the fall. Record whether you carried a shoe box or bag and whether it affected your view. Separate observed packaging on the floor from packaging received afterward. Identify staff who saw the scene before moving items or assisting you.
Address injuries and preserve the report
Seek appropriate medical care first. Retain any incident number, witness contact details, original files, treatment records, expenses, and missed-work documentation. Give counsel the precise location and timeline promptly for preservation review.
Confirm the branch and store format
Match the official location information below to your receipt, branch address, and incident date. Current listings do not establish the condition during an earlier visit.
Official Converse location information
What if the order confirmation names a different address?
Keep both documents. Explain which address identifies the physical visit and which concerns fulfillment or delivery; do not merge the two locations.
Confirmed California location addresses
The table below lists 13 California addresses confirmed from official retailer location pages on October 13, 2026. This list records published location information, not a guarantee of current opening status. For an older incident, match the branch and operator to your incident-date records.
Fall claim help by city
Match your incident address to the relevant local guide: Tulare fall claim help. For more retailers, browse our California store injury guides.
| City or location | Address | Source |
|---|---|---|
| Camarillo | 690 East Ventura Blvd Suite 0107 Camarillo, CA 93010 | Official location listing |
| Carlsbad | 5620 Paseo Del Norte C114 Carlsbad, CA 92008 | Official location listing |
| Commerce | 100 Citadel Dr. Suite 127 Commerce, CA 90040 | Official location listing |
| Livermore | 3318 Livermore Outlets Dr Livermore, CA 94551 | Official location listing |
| Ontario | 1 Mills Cir Suite 114 Ontario, CA 91764 | Official location listing |
| Orange | 20 City Blvd West Suite 108A Orange, CA 92868 | Official location listing |
| San Diego | 4201 Camino de la Plaza Suite 104 San Diego, CA 92173 | Official location listing |
| San Leandro | 1247 Marina Blvd San Leandro, CA 94577 | Official location listing |
| Vacaville | 336 Nut Tree Road Vacaville, CA 95687 | Official location listing |
| Glendale | 732 Americana Way Glendale, CA 91210 | Official location listing |
| Long Beach | The Pike Outlets 30 The Paseo Long Beach, CA 90802 | Official location listing |
| San Clemente | 101 West Avenida Vista Hermosa Suite 134 San Clemente, CA 92672 | Official location listing |
| Tulare | 1535 Retherford Street Tulare, CA 93274 | Official location listing |
Speak with Weiss Attorneys
Call (213) 583-0977 or request a free consultation. Tell us the branch address, incident date, condition, witnesses, and treatment. We serve clients throughout California from Sherman Oaks. Hablamos Español.
Browse California store injury guides · Use the injury evidence checklist
Reviewed October 13, 2026. Independent information from Weiss Attorneys. No retailer affiliation.