After a slip or trip during a California Zales visit, the exact branch and incident area matter. Weiss Attorneys can review your incident information, available records and photographs to help investigate what happened.
Call (213) 583-0977 or request a free consultation. Our office is in Sherman Oaks, with telephone and video consultations for clients throughout California. Hablamos Español.
Shopping-center visits and jewelry pickup
Keep the purchase receipt, order confirmation and pickup notice. For a mall visit, identify the level, suite and nearest entrance; for an outlet visit, note the specific storefront and walking route. An incident inside the shop may involve different records from an incident along the shopping-center walkway.
Photographs near the entrance and counters
If your account involves a doorway, mat, display or surface condition, describe what you actually observed. Wider photographs can show how the condition relates to the entrance and available walking space. Note any warning signs and the approximate time you observed cleaning or movement of objects.
Find the storefront in the incident report
Ask for the incident-report number or available report details and keep your own account of the date, time and precise location. Save witness contact information and original photographs. Do not move displays or recreate the incident.
Preserve potentially relevant records
Give your attorney the store identity, precise incident area and time window so a preservation request can identify potentially useful camera footage and records. A counter camera may not show the doorway or outside walkway. The store operator and shopping-center manager may hold different records. Keep requests and responses; unavailable footage does not by itself establish responsibility.
Save receipts, footwear, treatment records, bills and documentation of missed work. Keep the original files rather than edited copies alone. Do not guess who created a condition or when it first appeared; record the facts you directly observed.
California Zales location directory
The following 46 distinct location listings across 46 cities were collected from Zales’s official California city directories and reviewed October 12, 2026. Names and addresses are retained as shown by the locator. This is a location directory, not a record of accidents. Confirm current details with the retailer and verify the branch and business for your incident date.
Fall claim help by city
Match your incident address to the relevant local guide: Gilroy fall claim help · Riverside fall claim help · Tulare fall claim help · Victorville fall claim help. For more retailers, browse our California store injury guides.
| City | Locator name | Address | Official source |
|---|---|---|---|
| Arcadia | ZALES ARCADIA | 400 S Baldwin Ave. Arcadia, CA 91007-1900 | Zales locator listing |
| Bakersfield | ZALES BAKERSFIELD | 2701 Ming Ave. Bakersfield, CA 93304-4415 | Zales locator listing |
| Burbank | ZALES BURBANK | 201 E Magnolia Blvd. Burbank, CA 91502-1160 | Zales locator listing |
| Camarillo | ZALES CAMARILLO | 740 E Ventura Blvd. Camarillo, CA 93010-5842 | Zales locator listing |
| Canoga Park | ZALES CANOGA PARK | 6600 Topanga Canyon Blvd. Canoga Park, CA 91303-2609 | Zales locator listing |
| Carlsbad | ZALES CARLSBAD | 2525 El Camino Real Carlsbad, CA 92008-1204 | Zales locator listing |
| Commerce | ZALES COMMERCE | 100 Citadel Dr. Commerce, CA 90040-1580 | Zales locator listing |
| Concord | ZALES CONCORD | 116 Sunvalley Mall Concord, CA 94520-5801 | Zales locator listing |
| Culver City | ZALES CULVER CITY | 6000 Sepulveda Blvd. Culver City, CA 90230-6421 | Zales locator listing |
| Daly City | ZALES DALY CITY | 107 B Serramonte Center Daly City, CA 94015-2349 | Zales locator listing |
| Downey | ZALES DOWNEY | 305 Stonewood St. Downey, CA 90241-3908 | Zales locator listing |
| El Cajon | ZALES EL CAJON | 369 Parkway Plaza El Cajon, CA 92020-2528 | Zales locator listing |
| El Centro | ZALES EL CENTRO | 3451 Dogwood Ave. El Centro, CA 92243-9158 | Zales locator listing |
| Folsom | ZALES FOLSOM | 13000 Folsom Blvd. Folsom, CA 95630-8001 | Zales locator listing |
| Fresno | ZALES FRESNO | 535 East Shaw Dr. Fresno, CA 93710-7701 | Zales locator listing |
| Gilroy | ZALES GILROY | 8155 Arroyo Circle Gilroy, CA 95020-7320 | Zales locator listing |
| Lakewood | ZALES LAKEWOOD | 95 Lakewood Center Mall Lakewood, CA 90712-2417 | Zales locator listing |
| Livermore | ZALES LIVERMORE | 2768 Livermore Outlets Dr Livermore, CA 94551-4204 | Zales locator listing |
| Los Angeles | ZALES LOS ANGELES | 9301 Tampa Avenue Los Angeles, CA 91324 | Zales locator listing |
| Mission Viejo | ZALES MISSION VIEJO | 27000 Crown Valley Pkwy. Mission Viejo, CA 92691 | Zales locator listing |
| Modesto | ZALES MODESTO | 3401 Dale Road Modesto, CA 95356-0505 | Zales locator listing |
| Montebello | ZALES MONTEBELLO | 2079 Montebello Town Center Montebello, CA 90640-2169 | Zales locator listing |
| Monterey | ZALES MONTEREY | 420 Del Monte Center Monterey, CA 93940-6132 | Zales locator listing |
| Moreno Valley | ZALES MORENO VALLEY | 22500 Town Cir Moreno Valley, CA 92553 | Zales locator listing |
| National City | ZALES NATIONAL CITY | 3030 Plaza Bonita Rd. National City, CA 91950-8009 | Zales locator listing |
| Ontario | ZALES ONTARIO | 1 East Mills Circle Ontario, CA 91764-5207 | Zales locator listing |
| Palm Desert | ZALES PALM DESERT | 72840 CA-111 Palm Desert, CA 92260 | Zales locator listing |
| Palmdale | ZALES PALMDALE | 1233 W Avenue P Palmdale, CA 93551-3947 | Zales locator listing |
| Pleasanton | ZALES PLEASANTON | 2441 Stoneridge Blvd. Pleasanton, CA 94588 | Zales locator listing |
| Riverside | ZALES RIVERSIDE | 1334 Galleria At Tyler Riverside, CA 92503 | Zales locator listing |
| Roseville | ZALES ROSEVILLE | 1173 Galleria Boulevard Roseville, CA 95678 | Zales locator listing |
| Sacramento | ZALES SACRAMENTO | 1689 Arden Way Sacramento, CA 95815-4030 | Zales locator listing |
| Salinas | ZALES SALINAS | 728 Northridge Mall Salinas, CA 93906-2015 | Zales locator listing |
| San Bernardino | ZALES SAN BERNARDINO | 444 Inland Center San Bernardino, CA 92408-1962 | Zales locator listing |
| San Clemente | ZALES SAN CLEMENTE | 101 Avenida Vista Hermosa San Clemente, CA 92672-7706 | Zales locator listing |
| Santa Clara | ZALES SANTA CLARA | 2855 Stevens Creek Blvd. Santa Clara, CA 95050-6709 | Zales locator listing |
| Santa Rosa | ZALES SANTA ROSA | 2054 Santa Rosa Plaza Santa Rosa, CA 95401-6353 | Zales locator listing |
| Sherman Oaks | ZALES SHERMAN OAKS | 14006 Riverside Sherman Oaks, CA 91423-1945 | Zales locator listing |
| Stockton | ZALES STOCKTON | 4950 Pacific Ave. Stockton, CA 95207-6307 | Zales locator listing |
| Temecula | ZALES TEMECULA | 40820 Winchester Rd. Temecula, CA 92591-5525 | Zales locator listing |
| Torrance | ZALES TORRANCE | 3525 W Carson St. Torrance, CA 90503-5738 | Zales locator listing |
| Tulare | ZALES TULARE | 1415 Retherford Tulare, CA 93274-0800 | Zales locator listing |
| Vacaville | ZALES VACAVILLE | 131 Nut Tree Road Vacaville, CA 95687-3249 | Zales locator listing |
| Valencia | ZALES VALENCIA | 24201 W Valencia Blvd. Valencia, CA 91355-1861 | Zales locator listing |
| Victorville | ZALES VICTORVILLE | 14400 Bear Valley Rd. Victorville, CA 92392-5470 | Zales locator listing |
| West Covina | ZALES WEST COVINA | 196 Plaza Drive West Covina, CA 91790-2881 | Zales locator listing |
Source: Zales’s California directory. A listing does not establish ownership, maintenance responsibilities or operation on an earlier incident date.
Discuss your store injury with Weiss Attorneys
Bring the branch address, incident date, photographs, report details and treatment history to your consultation. A fall alone does not establish responsibility. Your attorney can review the condition, the available evidence and who controlled the incident area. For accepted contingency matters, there is no attorney fee unless we recover compensation. Fees and case costs are governed by the written agreement.
California store injury guides · Injury evidence checklist · Free consultation
Location information reviewed October 12, 2026. Weiss Attorneys is independent of Zales. A listing does not assert an accident or negligence. General information does not create an attorney-client relationship.